TORFAEN council has set up an online form for residents to report missed or uncollected waste.
The reporting form applies to missed purple lidded bins in the following circumstances: road access issues, major incidents or adverse weather.
Council staff will return if there was a record of a damaged bin which could not be taken or a missed assisted collection.
Residents can also use the Torfaen app to report missed collections, available on most smart devices.
Further details are at torfaen.gov.uk/en/Forms/Report/Missed-Collection.aspx.
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