Western Power Distribution has proposed record investment and a ground-breaking network improvement plan for South Wales.

The plan promises to reduce power cuts, help vulnerable customers and support environmental targets.

However, the company is still keen to hear from customers in the region to have their say on its plans.

WPD is responsible for the power lines, poles, transformers and substations that deliver electricity to 7.9 million homes and businesses across the Midlands, South West and South Wales.

With a headline pledge to become a Net Zero company by 2028, 22 years ahead of the UK target, WPD’s five-year plan details its roadmap to a smarter network which will grow with the region’s increasing demand for electricity.

It is making record levels of investment without increasing its costs to customers – pledging to keep their contribution to energy bills broadly the same throughout the years ahead.

The investment will help 113,000 customers in fuel poverty make savings of £60 million. It will also help WPD support around 252,000 vulnerable customers in the South Wales on its local Priority Services Register, reaching out proactively to customers in known areas of high deprivation and vulnerability.

As one of the biggest local employers in the region, WPD is committing to give back to the community.

WPD donated £1million in 2020 through its ‘In this Together – Community Matters Fund’ which funded local charities supporting those impacted by COVID-19. The company plans to establish an annual £1 million ‘Community Matters’ fund to support the most vulnerable in its local community until 2028.

Mark Shaw, of WPD, said: “Our Business Plan has been designed in collaboration with over 9,500 regional stakeholders across a two-year period. We’re now keen to listen to more customers’ views and ideas on how we can best invest in an innovative energy system while continuing to make a real difference to the communities we serve.”

Customers can feed back on the business plan until April 25, 2021. It will be further developed over the summer before the final plan is submitted to the industry regulator Ofgem in December 2021. For further information, more detail and to have your say, please visit WPD’s online public consultation: www.westernpower.co.uk/BP2